Privacy Policy

JoEnglish takes the privacy of its customers very seriously.

Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of one of our distribution channels. These distribution channels will include our website, our customers and any other distribution channel or associated with form from time to time. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

When we collect personal data

We can collect data on you from a variety of different sources, these include:

1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
2. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
3. Information provided to us when you communicate with us for any reason.

In any of the above cases, the data we collect could be personal data.

What we do with your personal data information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

1. To provide you with the information requested from us, related to our products or services, where you have consented to receive such information.
2. To meet our contractual commitments to you.
3. To notify you about any changes to our website, such as improvements or service/ product changes, that may effect our service.

If you are an existing customer, we may contact you with the information about goods and services similar to those, which were the subject of a previous sale to you.

Further we may use your data, or permit selected third parties to use your data, so that you can be provided with information on other products which we feel may be of interest to you. They or we may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our third parties you will have the opportunity to withhold your consent when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Right of rectification

In cases where personal data is inaccurate or incorrect your business must make appropriate changes within 30 days.

Right to be forgotten

A customer can request for his/her data to be deleted when they believe there is no compelling reason for continuous processing. This includes where “personal data” is no longer necessary in relation to the purpose for which it was originally collected or when the individual withdraws consent.

Use of cookies

On occasion, we may gather information about your computer for our services and provide statistical information regarding the use of our website.

Such information will not identify you personally, it is statistical data about our visitors and their use of our website. The statistical data does not identify any personal details whatsoever.

Similarly to the above we may gather information about general Internet use by using cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us improve our website and the services that we provide to you.

All computers have the ability to decline cookies. This can be by activating the setting on your browser, which enables you to decline the cookies.

Data

In the UK we operate and are registered in accordance with applicable data protection regulation.

Consent

By disclosing your personal information to us using this website, or over the telephone or in person, you consent to the collection, storage and processing of your personal information by JoEnglish in the manner set out in this Privacy Policy. Some information and e-mails sent to JoEnglish may be used as testimonials but no e-mail address or contact details will be displayed without your specific consent.

You might find links to third party websites on our websites. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

If you have any questions or concerns about the information we hold about you, you can also contact us.